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When should I order to receive my puzzles by Christmas?

We reccomend ordering by December 15th. We can not guarantee that the United States Postal Service will not be over burdened because of the holidays, but ordering by the 15th will give you the best chance of receiving your puzzles by Christmas. We ship very promptly.

If you are ordering internationally we have no estimate on shipping time. Often customs will hold your package for an undetermined period. Please order well in advance.

Can I have my puzzles shipped to someone else or an alternate address?

During checkout you'll have the option to edit your shipping address. At that point you can choose a different shipping address or recipient.

What do you recommend for ____ ?

We're glad you asked! Puzzles are our business, and whether you are buying for yourself or for someone else, PAX Puzzle has you covered. We have spent a great deal of time sorting puzzles to help our customers find the products they are looking for. Click on the categories on the left to browse our full selection.

You can also shop wood puzzles by difficulty or by price.
Finally, you can shop wood puzzles by suggested catagories:

 
Can you explain more about difficulty levels?
 
Level 1: Easy
Level 2: Moderate
Level 3: Intermediate
Level 4: Difficult
Level 5: Very Difficult
 
Difficulty levels provide a general estimation of the difficulty of a given puzzle. Keep in mind that the difficulty of a particular puzzle may vary from person to person, we've heard people say they solved a Level 5 puzzle but remain stumped by a Level 3.
 
None of our products are intended for children under age 8 and we do not generally recommend that Level 4 or 5 puzzles be given to children under 12 years of age due to the complexity of these puzzles. People often describe Level 2 puzzles as "fun", most are solved rather quickly, but then there is great amusement to be had in watching friends and family try to solve them once you know the secret. There is a wealth of excellent puzzles for teens and adults at Level 3, with harder challenges at Level 4. Some of the Level 5 puzzles are absolute brain melters even for an experienced puzzler.

What is your most difficult puzzle?

Looking for the ultimate challenge? The most difficult puzzle that we carry is the Ramu Octrahedron. In fact, at this time we are unaware of any individuals having fully solved it without the use of the instructions, and that includes Math and Engineering professors at major universities!

The 18pc Burr 6x6x6 and the Dragon Burr are also extremely difficult. For an epic puzzle adventure that will likely last many months, check out the Legends Set.
 
In general, the most difficult puzzles can be found in the Level 5 Wood Puzzle section, and the Level 4 Rope and Metal puzzles are no walk in the park, either.

I'm an Educator, what do you recommend for use with students?

Brain Teasers are excellent tools for teaching spatial and critical thinking skills while being very high interest for students. PAX Puzzle has an entire section devoted to Educators, just click here.

Can you engrave my company's logo on the puzzles?

Yes! Please call us at 360-628-8366. With no set-up fees and low minimums, PAX Puzzles make for unique and impressive corporate gifts or employee recognition trophies.

Are solutions included?

Printed solutions are included with every product we sell with the exception of Twist & Shout. PAX Puzzle is unique, in that we include fun little “Solution Envelopes” with every puzzle we sell. Before attempting to solve your puzzle, you can insert the puzzle solution sheet into the envelope then seal it to avoid temptation!

What does the packaging look like?

In general, our wood puzzles and games are not individually boxed outside of the box they are shipped to you in. The Rope puzzles, Metal puzzles, Legends puzzles, and some of the board games are individually boxed.

I'm going on a long plane trip/cruise ship/bus ride, etc. What do you recommend?

Your best bets would be either Great Escape or Golf Hole in One as each provide long puzzle times while being very portable. Another good choice would be Twist & Shout.

I saw a similar puzzle at ________, why aren't they the same size/color/price?

With a handcrafted products such as wood puzzles and brainteasers, it can be difficult to “compare apples to apples”. The quality of puzzles carried by PAX Puzzle are many times a step or two above similar puzzles. Even products that appear the same may be produced by different craftsmen and women. By buying from PAX Puzzle you can be assured of the quality and fit that we require of our manufacturers.
 
This is my first time buying brain teasers, what do you suggest?
 
This is a tough one to answer, because people's tastes are so different. What looks to good to you? We often suggest an excellent puzzle with long "replay" value such as a Soma Cube, or a classic like the Snake or Dice Cube Challenge. You might consider purchasing some products with varying difficulty levels on your first order. Just be careful, brain teasers can be addictive!
 
What are the staff's favorites?
 
Now this is a Level 5 question! Some staff favorites include Short Circuit, Magic Box (for gifts), The Shipper's Dilemma, and the Pentathalon Cube. It is so hard to choose, we would like to take them all home with us.
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