Golf Hazard Puzzle
Golf Hazard Puzzle
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Shipping & Policies
PAX Puzzle has taken the approach of offering excellent prices on our puzzles (over 100 products under $15!) and reasonable shipping rates. PAX Puzzle ships by "Best Way". What this means is that depending on the shipping location and/or the weight of your order, you order may be shipped by United States Postal Service (USPS) or Fed Ex service: USPS First Class Mail, USPS Priority Mail, Fed Ex Residential Ground, or Fed Ex Commercial Ground. You will recieve an email from PAX Puzzle when your order ships.

The number of days of shipping time vary based on your location and USPS or Fed Ex processing, but are generally between 2-6 business days for domestic orders within the USA. We do not offer express or overnight shipping options. Shipping times cannot be guaranteed, please allow extra time if there is a special event you need your item by. We cannot give a delivery estimate for international orders. Rates are calculated and presented during the checkout process. We recommend creating an account so you can select “checkout” from the shopping cart if you wish to check shipping rates.

Packages sent in the U.S. take 3-6 business days to arrive. Due to the increased shipping volume through the postal service during the holiday season packages may take longer than expected. The United States Postal Service's cut off date for Christmas delievery is December 20, 2018. Please order by midnight on the 20th to make the USPS deadline.

Your satisfaction is very important to us. We will accept the return of products that are defective due to defects in manufacturing for 30 calender days from the date of purchase. Returns for other reasons may be accepted 30 calender days from the date of purchase on a case by case basis only and may incur a restocking fee, please contact us at 360-628-8366 for a return authorization number. Shipping fees are not refundable, and we reserve the right to refuse returns at our discretion. Products returned without a return authorization number will not be accepted and may be returned to buyer at buyer's expense. Items that have been laser-engraved are not eligible for returns, refunds, or exchanges.
Although we try to prevent it, from time to time a product may be backordered. If this should occur, you will be contacted and offered the opportunity to change or cancel your order, or have us ship when the item is in stock. For most items, a backorder will only be for 1 to 2 weeks unless a product is out of stock at the manufacturer level or discontinued. PAX Puzzle maintains an inventory of products to try to avoid backorders.
We respect your privacy.  For further information you can review our privacy notice here.

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